Our showroom hours are 9am - 5pm PST Monday through Friday Normal Setups - 6 am - 11 pm PST- 7 days a week Event Setups 24 hours a day We do have 24 hour paging emergency service. Just call 206 384 4620 or 1 800 218 0110 and leave your name, your phone number (s l o w l y) and the problem and we will call you back in less then 10 minutes.