Register | Log In
Training > Legacy IVR Training > 

Information
Training
Next-Gen IVR Training
 
... Expert Periphonics Training you can afford!

PSS_PProTrain_Book_Thumb.jpg
Peripro for Programmers
 

This is a hands-on programming course intended for the application developer with a procedural or IVR programming background who is new to PeriProducer and the VPS/is. This class
is also the next step from a Peripro for Non-Programmers class.

This course contains more material and exercises than other 5-day PeriProducer Programming courses currently available, but is presented in an extended 4-day format.

Please see item description for more information on this class and schedule.
Note:  It is Free! to Wait List - there will be a charge for the class once scheduled.

Price: $2,500.00
 
..........................
Training_WL.gif
Advanced Peripro for Programmers
 

This 5-day course is presented in an extended 4-day format. It is
intended for the Application Developer who has already taken the first PeriProducer Programming course and has subsequently worked with PeriProducer.

Students will create, debug and take back with them, a set of inter-related applications that represent the applications comprising a production system.

Please see item description for more information on this class and schedule.
Note:  It is Free! to Wait List - there will be a charge for the class once scheduled.

Price: $2,500.00
 
..........................
Training_WL.gif
Advanced PerioPro for Programmers 3.0
 

This 5-day course is presented in an extended 4-day format. It is
intended for the Application Developer who has already taken a PeriProducer Programming course and has subsequently worked with PeriProducer. This course is for PeriProducer 3.0 on an MPS 1000 or MPS 500.

Students will create, debug and take back with them, a set of advanced applications that represent the applications comprising a production system.

Please see item description for more information on this class and schedule.
Note:  It is Free! to Wait List - there will be a charge for the class once scheduled.

Price: $2,500.00
 
..........................
Training_WL.gif
Peripro with Nuance Speech Recognition
 

This 5-day course is presented in an extended 4-day format. It is
intended for the Application Developer who has already taken the first PeriProducer Programming course and is now working with Speech Recognition.

Students will write, and take back with them, PeriProducer applications that use Speech Recognition to interact with callers and employ the following topics:

Please see item description for more information on this class and schedule.
Note:  It is Free! to Wait List - there will be a charge for the class once scheduled.

Price: $2,500.00
 
..........................
Training_WL.gif
PeriReporter and Application Statistics
 

This is a 1-day hands-on course intended for the application developer with a familiarity with PeriProducer who will be creating application-specific statistical reports using PeriReporter and either PeriPro 2.3 on the VPS/is or PeriPro 3.0 on the MPS.

Students will customize a pre-written PeriProducer application with Application Statistical Counters and learn to configure the IVR to collect and store the statistics. In addition, students will create customized reports using PeriConsolidator and PeriReporter tools.

Please see item description for more information on this class and schedule.
Note:  It is Free! to Wait List - there will be a charge for the class once scheduled.

Price: $500.00
 
..........................
Training_WL.gif
Next Generation Technology Overview
 
Next Generation IVR/Call Center Training
High-Level Agenda


Status of Legacy Architectures
   Advantages
   Disadvantages
   Architecture
   Connectivity
   Providers

Benefits of Next Generation Platforms

Next Generation Architecture
    Web Services
    VOIP

Next Generation Connectivity
   
Next Generation Vendors and Solutions

Next Generation IVR/Call Center Challenges

Next Generation Advantages

Next Generation Tools and Development Environments

Next Generation IVR/Call Center Flexability

Beyond the Platform
Price: $10,000.00
 
This web store and web site powered by NetSuite ecommerce software