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The Oreka Total Recorder Recordings can be indexed by time, agent/employee, date, group, and a variety of other fields, making record retention, search, and retrieval hassle-free and instantaneous. Open Source vs. Commercial Version The commercial version gives you live monitoring, user/role management, fine grained privileged access, call tagging and exporting, powerful selective recording, including filtering by (IP range and DID range) as well as a better codec support.
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