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Customer Service
Our Store
SHIPPING
ALLERGIES INFORMATION
TIME NEEDED FOR PARTY FAVORS ORDERS
 
 
Customer Service
 
Our staff are available to assist you on weekdays (excluding USA Public Holidays) between 10:00 AM to 6:00 PM EST.



1-877-848-4857 Phone

1-305-854-9554 Fax
 
Our Store
 
Our Store is located at: 1801 Coral Way, Suite 116, Miami, FL 33145

Monday -Thurdays 10:00 AM to 7:00 PM.
Fridays 10:00 AM to 8:00 PM
Saturdays 11:30 AM to 8:00 PM

Closed on Sundays


Call 305.854.9936
 
 
SHIPPING
 
We use FEDEX as our official carrier; Our shipping charges are currently FedEx fees based in weight and distance.

All orders placed before 11:00 a.m. (EST) will be processed that same day. If your order is placed after 11:00 a.m. (EST), please allow 24 hours for processing.

During warm weather months (May through October) we ship using insulated boxes and ice packs and we guarantee that your chocolates will arrive in pristine condition.

Since temperatures vary across the country we may elect not to ship any package over a weekend to guarantee its arrival in premium condition. Therefore, we cannot guarantee Monday deliveries on any order. We apologize for any inconvenience this may cause you.

 
ALLERGIES INFORMATION
 
Romanicos Handmade Truffles are made in a facility that processes milk; hazelnut; coconut & almond. Therefore, our truffles may contain traces of the above ingredients.
 
 
TIME NEEDED FOR PARTY FAVORS ORDERS
 
If your order is less than 50 boxes you can place it as short as 10 days in advance. For order of 50 boxes or more we need at least 3 weeks in advance.