For any item(s) you wish to return, please call Real Wasabi within 30 days of receipt of the product.

The item(s) must be returned at customer expense and must be unopened and undamaged for a credit to be issued. Please contact us at (843) 842-7972 during our normal business hours (9:00 am to 5:00 pm EST Monday through Friday) for an RMA number prior to returning any merchandise (please have your order number and the item description ready when you call).

A valid RMA number must be included on the shipping label or we will refuse the package. Full credit for the returned item(s) will be issued for unopened and undamaged merchandise within 10 business days of our receipt of the returned package.

After 30 days past your receipt of shipment, no returns are accepted.