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| REFUNDS / RETURNS POLICY
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We offer a 30 day free trial which gives a prospective customer ample opportunity to try out the product without any obligation or risk. Once the product has been purchased or delivered together with a key that unlocks the software, there is no way for PowerResearcher to verify that the product will not continue to be used. Therefore, just like opened computer games and music CDs, we do not offer a refund on the PowerResearcher software package.
However, in the case of unintentional billing discrepancies, such as inadvertent double charging, a prompt refund will be credited to the customer’s account. |
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