Frequently Asked Questions

Q. - How do I order Tommy Equipment?
A. - Tommy Car Wash Equipment can be purchased online, by phone, and by fax. To order online proceed to the page of the product you want and order from that page, to order by phone, reference your product number online, and call (616) 494-0772, to order by fax or email, add items to your shopping cart like you are ordering online, and when you press check out, you will have the option to fax in your order, and also email your order. If you would like assistance from a local distributor, search our distributor network for someone in your area.
 
Q. - Does Tommy's offer free consulting?
A. - Yes
 
Q. - Does it cost less to buy online or buy from a distributor?
A. - Either way, you will pay the same amount for Tommy products.
 
Q. - Can I get a Discount on Tommy Products?
A. -The only way to obtain a discount on Tommy equipment is to purchase multiple tunnels at once. Take a look at the breakdown on our discounts page.
 
Q. - Can I really purchase large components online?
A. - Tommy's has made the purchasing and logistics process simple by offering all equipment online. You can actually purchase a whole system on credit card. It will ship to you under our 4 week freight policy. By processing orders online it allows us to reduce our costs, and therfore offer stainless steel products for the same prices the other guys charge for cheaper materials.