Evaluation and Measurement

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Evaluation and Measurement

Benchmarking for Results

Benchmarking for Results, North Carolina Benchmarking Project, December 2005. View online.

Benefiting from Comparative Performance Statistics

Benefiting from Comparative Performance Statistics in Local Government, by William C. Rivenbark, David N. Ammons, and Dale S. Roenigk. View online.

Board-Manager Performance Evaluations

Board-Manager Performance Evaluations: Questions and Answers, by Margaret S. Carlson. View online.

County and Municipal Government in NC: Article 16, Performance Measurement:

PDF Download Item: County and Municipal Government in NC Article 16: Performance Measurement: A Tool for Accountability and Performance Improvement

Price: $10.00

Development Review in Local Government

Development Review in Local Government: Benchmarking Best Practices

Price: $50.00

Evaluating the Performance of the Chief Administrator

How Are We Doing? Evaluating the Performance of the Chief Administrator, by Margaret S. Carlson. View online.

Final Report on City Services 2007-2008

Final Report on City Services for Fiscal Year 2007-2008: Performance and Cost Data

Price: $20.00

Final Report on City Services 2008-2009

Final Report on City Services for Fiscal Year 2008-2009: Performance and Cost Data

Price: $25.00

Final Report on City Services 2009-2010

Final Report on City Services for Fiscal Year 2009-2010: Performance and Cost Data

Price: $30.00

Leading Performance Management

Leading Performance Management in Local Government

Price: $59.00

Performance Budgeting for State and Local Government

Performance Budgeting for State and Local Government, Second Edition

Price: $49.95

Performance Management Framework for State and Local Government

A Performance Management Framework for State and Local Government: From Measurement and Reporting to Management and Improving, The National Performance Management Advisory Commission, 2010.

Public Management Bulletin #04

Benchmarking the Development Review Process, by David N. Ammons, November 2009. View online.

Public Management Bulletin #05

Street Condition Ratings: Their Use among North Carolina Cities, by David N. Ammons and T. Dwane Brinson, January 2011. View online.

Research Methods for Public Administrators

Research Methods for Public Administrators, Fifth Edition, 2007, by Elizabethann O’Sullivan, Gary R. Rassel, and Maureen Berner

Statistics for Public Administration: Practical Uses for Better Decision Making

Statistics for Public Administration: Practical Uses for Better Decision Making

Price: $55.00

Tools for Decision Making, Second Edition

Tools for Decision Making: A Practical Guide for Local Government, Second Edition

Price: $39.95