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Contact the Bookstore
Course Cancellations
Publications Return Policy
Shipping Materials
 
 
Contact the Bookstore
 
School of Government
Campus Box 3330, Knapp-Sanders Building
UNC-Chapel Hill
Chapel Hill, NC 27599-3330
 
Email: sales@sog.unc.edu
T: 919.966.4119
F: 919.962.2709
 
Course Cancellations
 
Face-to-face Course Cancellation Policy
A full refund will be issued to registered course participants who notify the Registration Office more than 15 calendar days in advance of the course start date.

Online Course and Module Cancellation Policy
Registration for self-paced online courses and modules is final. No cancellation or refund is available since access is granted to online courses immediately after a purchase is processed.
 
Publications Return Policy
 
To return an item, a Return Authorization Number must be obtained from the Marketing and Sales Office within 30 days of the invoice date. Returned books must be clean, unmarked, and free of labels and should be packaged carefully to prevent damage during shipping. The return package must contain a copy of the invoice or packing slip indicating the number of copies returned and the Return Authorization Number.

For return authorization, please contact:

Bookstore
School of Government
Campus Box 3330, Knapp-Sanders Building
UNC-Chapel Hill
Chapel Hill, NC 27599-3330
Email: sales@sog.unc.edu
T: 919.966.4119
F: 919.962.2709

 
Shipping Materials
 
As part of ongoing environmental efforts to reduce waste, the School of Government uses only biodegradable corn-starch packing peanuts for large shipments. To learn more about the School’s other green initiatives and the SOGreen Committee, visit www.sog.unc.edu/sogreen.