This workshop is the last of a three-course sequence.  Participants will focus on preparing for and handling highly contentious issues and angry, disruptive behavior in public hearings.   They will learn techniques for responding to strong criticism or attacks, practice skills in simulated situations of angry and "irrational" people in public meetings, and analyze examples of mediation and facilitation of contentious public issues.   For more information, visit www.ncpdr.unc.edu.

Please note that each participant must be registered separately. The person who is logged in is the registrant. To register more than one person, log in with the email address and password for each person to be registered.