Voice Report CDs & Webinars - TheVoiceReport.com | Topics ranging from wireless device management, PBX selection and maintenance, IP telephony, carrier negotiation, telecom taxes, VoIP, and more...

CDs & Webinars

A Blueprint for Renegotiating Deals in Today's Tough Economy

Vague “business downturn” clauses won’t protect you from big-ticket shortfall penalties or the prospect of being locked into above-market pricing for years. You need a step-by-step, actionable plan to renegotiate your communications contracts and save money. Listen to this recorded presentation for a step-by-step blueprint from experienced negotiators who have worked on more than 1,600 deals worth more than $30 billion!

Price: $299.00

PBX Market 360

Following the migration path laid out by your incumbent PBX manufacturer isn’t the no-brainer decision it used to be.

Avaya has gone private; Siemens is still on the auction block; Ericsson will sell its PBX operations to Aastra; analysts are beginning to speculate about Nortel’s future in the PBX business. Nearly every traditional manufacturer is losing market share to Cisco, and Microsoft and even Google are eager to get in on the action.

Two top industry veterans outline your Enterprise’s Comprehensive Guide to Buying Its Next Switch for your enterprise in the 90-minute recorded webinar.

Price: $299.00

Mobile Device Management in a World of Open Networks

The FCC’s 700-MHz auction… Verizon’s announcement that it will open its network to any “approved” device and any application… Google’s develop-ment of its Android mobile phone operating system…

The upheaval in the wireless market is just beginning, and your enterprise needs a strategy to make the most of it. Don’t let new voice and data plans, new devices and applications, and new savings opportunities catch you off guard.

Three wireless industry veterans outline critical device and contract implications for your enterprise in the 90-minute recorded webinar.

Price: $299.00

E-Discovery Compliance for Voice Pros

Don’t let your telecom department be the hold up the next time your enterprise gets dragged to court. Imagine sifting for voicemails, call detail records and IVR recordings critical to winning the case... or wishing you had known to save information that should never have been deleted. You need to get compliant now with new "e-discovery" rules put in place by a Supreme Court committee in December 2006 – before your execs wonder why you’re still behind the eight ball.

Price: $299.00

Managed Services: Making the Right Decision

Winning Strategies to Negotiate, Purchase & Better Maintain Your Telephony & Data Equipment

How do you determine if managed services are for your enterprise? And if they are, what are the keys to putting a winning managed services arrangement in place? Find out from two expert presenters who have frontline experience working with companies like yours. Managed Services: Making the Right Decision will give out a detailed outline of the wide array of options available to you, clarification on the different voice and data serice pricing structures, critical questions to ask vendors, key Ts and Cs for service level agreements, and many more essential elements you can't afford to overlook in your managed services contract.

Price: $299.00

Next-Gen Emergency Notification Systems

Strategies & Tactics for Procurement

Recent tragedies have renewed demand for emergency notification systems, but which of the 30+ products out there make the most sense for your environment and how much should you be prepared to pay? Benefit from research recently conducted by a 14-year communications consultant as he helps you answer these tough questions. This 90-minute webinar will give you unbiased information and tactics for evaluating and selecting the emergency notification system that’s best for your facility.

Price: $299.00

A User's Guide to International Mobile Services CD

Tips, Tools & Techniques to Lower Your Costs

You need to know the nuances of international mobile service technology, rates, billing practices and plans or you’ll be dealing with unhappy users, service snafus and unexpected - and astronomical - mobile costs. A User’s Guide to International Mobile Services is a 90-minute seminar that gives you the strategies and practical know-how to make smart, efficient and cost-effective decisions when you use international mobile services.

Price: $299.00

BlackBerries, Smart Phones, & Treos

Shopping Tips & Survival Strategies for Telecom Managers in the New World of Mobile E-mail Devices

Telecom managers are already experiencing the headaches of mobile e-mail devices with tricky deployment issues, vague corporate usage policies, increased inventory management, and new service contract negotiations to name just a few. And with new product breakthroughs coming at a rapid-fire rate, it's vital that you get handle on this emerging trend in mobile communication.

Price: $299.00

How VoIP Changes Everything About Buying a PBX

Intelligence on Pricing, Licensing & Other New Challenges

Enterprises looking at the purchase of an IP PBX must contend with a host of issues from hidden contract clauses to expensive software licensing rates that can sabotage your convergence to VoIP. Discover cutting-edge strategies that bring you up to speed on the pricing, licensing and other challenges associated with the purchase of an IP PBX.

Price: $299.00

Making the Transition to MPLS

Comparing Carrier Service Offerings

Carriers are quickly making MPLS – Multiprotocol Label Switching – their lead service offering for converged networks, and that means, either on your schedule or your carrier's, you’ll soon need to make hard decisions about your MPLS strategy. But, MPLS is a radical shift that requires a whole new way of looking at your network and applications. Get proven techniques to tackle your MPLS issues.

Price: $299.00

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