Training Library

Voice Report's 2007 Salary Guide for Telecom Managers

Survey Results & Proven Guidance to Help Communications Technology Professionals Fatten Their Pay, Better Manage Staff & Achieve Higher Job Satisfaction

Are your pay and benefits in line with your peers? Here's the ammunition you need. Voice Report has analyzed salary data from thousands of telecom managers and supplemented it with research, commentary and guidance from your peers to provide you the most comprehensive look at salaries, raises, perks and other personnel issues -- as well as critical guidance on how to get training you need for voice/data convergence. Plus, we've added dozens of stories, giving you the best tips and strategies to boost your pay, insightful analysis on hiring, training and retention, and a proven employee evaluation form.

Price: $70.00

Next-Gen Emergency Notification Systems

Strategies & Tactics for Procurement

Recent tragedies have renewed demand for emergency notification systems, but which of the 30+ products out there make the most sense for your environment and how much should you be prepared to pay? Benefit from research recently conducted by a 14-year communications consultant as he helps you answer these tough questions. This 90-minute webinar will give you unbiased information and tactics for evaluating and selecting the emergency notification system that’s best for your facility.

Price: $299.00

A User's Guide to International Mobile Services CD

Tips, Tools & Techniques to Lower Your Costs

You need to know the nuances of international mobile service technology, rates, billing practices and plans or you’ll be dealing with unhappy users, service snafus and unexpected - and astronomical - mobile costs. A User’s Guide to International Mobile Services is a 90-minute seminar that gives you the strategies and practical know-how to make smart, efficient and cost-effective decisions when you use international mobile services.

Price: $299.00

BlackBerries, Smart Phones, & Treos

Shopping Tips & Survival Strategies for Telecom Managers in the New World of Mobile E-mail Devices

Telecom managers are already experiencing the headaches of mobile e-mail devices with tricky deployment issues, vague corporate usage policies, increased inventory management, and new service contract negotiations to name just a few. And with new product breakthroughs coming at a rapid-fire rate, it's vital that you get handle on this emerging trend in mobile communication.

Price: $299.00

How VoIP Changes Everything About Buying a PBX

Intelligence on Pricing, Licensing & Other New Challenges

Enterprises looking at the purchase of an IP PBX must contend with a host of issues from hidden contract clauses to expensive software licensing rates that can sabotage your convergence to VoIP. Discover cutting-edge strategies that bring you up to speed on the pricing, licensing and other challenges associated with the purchase of an IP PBX.

Price: $299.00

Making the Transition to MPLS

Comparing Carrier Service Offerings

Carriers are quickly making MPLS – Multiprotocol Label Switching – their lead service offering for converged networks, and that means, either on your schedule or your carrier's, you’ll soon need to make hard decisions about your MPLS strategy. But, MPLS is a radical shift that requires a whole new way of looking at your network and applications. Get proven techniques to tackle your MPLS issues.

Price: $299.00

Solve the Local Access Bandwidth Puzzle

Choosing & Coordinating the Right Technology

Enterprises have long explored whether there are realistic alternatives to the traditional T-1 access lines…services that offer better cost savings and expand their last-mile bandwidth options. Cut through the noise surrounding local access - one of the highest cost components of your network - and get the guidance you need to weigh new access technology options and the national carriers, access aggregators and specialized players that can deliver them.

Price: $299.00

How Unified Messaging & Unified Communications Change Everything About Your Next Voicemail System

Strategies to Guarantee the Best Price, User Interface, Support and PBX Compatibility

Fail to treat your next voicemail system as a separately negotiable item and you could be throwing away 10% to 20% in savings on a five- or six-figure purchase. Plus, unified messaging and unified communications are coming. Don’t go into the new voicemail market without an experienced guide. This on-demand webcast gives you expert advice and strategies on how to navigate your way through your next voicemail system purchase and save you thousands.

Price: $299.00

Managed Services: Making the Right Decision

Winning Strategies to Negotiate, Purchase & Better Maintain Your Telephony & Data Equipment

How do you determine if managed services are for your enterprise? And if they are, what are the keys to putting a winning managed services arrangement in place? Find out from two expert presenters who have frontline experience working with companies like yours. Managed Services: Making the Right Decision will give out a detailed outline of the wide array of options available to you, clarification on the different voice and data serice pricing structures, critical questions to ask vendors, key Ts and Cs for service level agreements, and many more essential elements you can't afford to overlook in your managed services contract.

Price: $299.00

E-Discovery Compliance for Voice Pros

Don’t let your telecom department be the hold up the next time your enterprise gets dragged to court. Imagine sifting for voicemails, call detail records and IVR recordings critical to winning the case... or wishing you had known to save information that should never have been deleted. You need to get compliant now with new "e-discovery" rules put in place by a Supreme Court committee in December 2006 – before your execs wonder why you’re still behind the eight ball.

Price: $299.00

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