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Training Library
Managed Services: Making the Right Decision
Winning Strategies to Negotiate, Purchase & Better Maintain Your Telephony & Data Equipment
How do you determine if managed services are for your enterprise? And if they are, what are the keys to putting a winning managed services arrangement in place? Find out from two expert presenters who have frontline experience working with companies like yours.
Managed Services: Making the Right Decision
will give out a detailed outline of the wide array of options available to you, clarification on the different voice and data serice pricing structures, critical questions to ask vendors, key Ts and Cs for service level agreements, and many more essential elements you can't afford to overlook in your managed services contract.
Price: $299.00
E-Discovery Compliance for Voice Pros
Don’t let your telecom department be the hold up the next time your enterprise gets dragged to court. Imagine sifting for voicemails, call detail records and IVR recordings critical to winning the case... or wishing you had known to save information that should never have been deleted. You need to get compliant now with new "e-discovery" rules put in place by a Supreme Court committee in December 2006 – before your execs wonder why you’re still behind the eight ball.
Price: $299.00
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