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 Welcome / Information >  Returning Customers
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BASIC ACCESS (Repairs) - Default
  • Enter Repair Orders
  • View Open Repair Orders & Repair Order History
  • Order Repair Progress Status / Info
  • Shipments / Notes
  • Print / Export List of Orders
  • Update Account & Contact Information
ADVANCED ACCESS - Access to any item below upon request
  • Search Order History / Tracking Information
  • Search Purchased Item History / Price
  • View / Enter Standard Orders
  • View Quotes
  • View Invoices
  • View Credit Memos
  • View / Create Statements
  • View / Make Payments
  • Return Authorizations
  • Support Cases and Interactive Message Handling

Accessing the Customer Center

  • EXISTING USER:                                          Click the Returning Customer link and enter your email address and password
  • EXISTING CUSTOMER but NEW USER:   Click HERE to send a request for a password (Quick Response)
  • NEW CUSTOMER & NEW USER:             Click the Register link and enter the required information.

When your order is submitted, there is no need to click the email, print, or fax links. Your order will automatically be directed to us for approval and follow up. We will contact you soon after when the order is approved with instructions to proceed if necessary. Certainly, if there are special circumstances regarding your repair, do not hesitate to call our headquarters @ (336) 605-4650. If you have any questions or you are having trouble using the Customer Center, please call or email Josh Walters

 
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