I am having trouble downloading the free program!

If you are having problems downloading the free software, watch the video below (or click here to watch it online):

1. Go back to the www.byki.com website and request a new download to be sent to your e-mail.
   
2. Restart your computer and run the Smart Downloader program again.
   
3. Try out the program online at our FREE LIST PAGE
   This is a much more convenient way to try the program out before you purchase the Deluxe program!
   
   
   Click here to visit this page!
   

• "Error! Can't find installed Before You Know It program!"
  
• I completed the installation, where can I find it?
• It is saying that the program won't install to my OS!!
• Using the free Before You Know It step by step.
  
• I am having a problem downloading the program I paid for!