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| Comprehensive CRM solution for midsize businesses that includes order processing, commissions, and customer self-service.
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NetSuites NetCRM is the only complete, front-office solution that integrates all of your customer-focused activities-from contact to contract to cash.
With NetCRM, you have a powerful, easy-to-use solution to manage your sales processes, customer service, marketing activities and partner programs. With one complete view of your customer, NetCRM allows you to close sales faster, up-sell existing customers and deliver better customer service. Your marketing team can better target your customers with campaigns and promotions based on their purchase histories. Your sales team can recommend new products or services. And your customer support department can serve customers more effectively by reviewing their past support issues and complete billing history.
In addition, NetCRM seamlessly ties together customer-facing CRM applications with accounting, warehousing and shipping applications to support your entire sales process. As a result, your departments can work collaboratively to serve customers better, increase customer satisfaction, and boost retention rates and repeat business. |
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