SimUText Content and Questions

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	SimUText Content and Questions
		The program crashes when you try to view a chapter
		How do I print the text of my chapter?
		If I uninstall the SimUText application, what happens to my answers in My Work?
		Cannot find downloaded files on computer
		Alert message - "Unable to write to user directory"
		There is only a small blue box in the right hand side of the chapter content
		The screen fonts in SimUText appear jagged, blocky, or otherwise hard to read. (Windows platform)
		My professor wants us to download a new version of (chapter or lab name)
		Graph labels appear to be cut off
		Why am I seeing a 'submission failure notice' when I try to submit an answer?
		My Work page is blank
		Still can't find your answer?
		Where is the workbook file for my SVL lab?
		How can I print out workbook files outside of SimUText?
		What if my computer does not recognize PDF files?
		What's the best way to work with my SimUText assignments?
		Could not submit a numerical answer
		Submitted answers do not appear in My Work window
		Only the last submitted answer is saved
	Installing and Running the SimUText Application
	Known issues

SimUText Content and Questions

Find answers here to problems you may encounter with chapter files, submitting your answers to graded questions, and other issues after you have registered and installed SimUText.

The program crashes when you try to view a chapter

When launching a chapter from the My Assignments screen, the chapter downloads, but then fails to open properly.

How do I print the text of my chapter?

The Go to menu has a Print option that displays the left-side text in your computer's default browser

If I uninstall the SimUText application, what happens to my answers in My Work?

All answers submitted when you are logged in to your student account are preserved on the server.

Cannot find downloaded files on computer

Student has downloaded the SimUText chapters, but can't find them on his or her computer.

Alert message - "Unable to write to user directory"

The SimUText application downloads and installs, but then displays an error reading "Unable to write to user directory: C:/Users/?? Cancelling download"

There is only a small blue box in the right hand side of the chapter content

If a required helper application or a specific Microsoft DLL is not present on your machine, some of the content on the right-hand side will not be displayed properly.

The screen fonts in SimUText appear jagged, blocky, or otherwise hard to read. (Windows platform)

The ClearType setting may be disabled.

My professor wants us to download a new version of (chapter or lab name)

How to delete a chapter so you can get an updated version

Graph labels appear to be cut off

Windows Vista system font may be set to larger-than-normal size.

Why am I seeing a 'submission failure notice' when I try to submit an answer?

If you are logged into SimUText with your login ID and password and then you use the Student Portal to change your password, your answers may not be recorded properly until you re-start the application.

My Work page is blank

In rare circumstances, an installed version of SimUText will not be able to connect to simutext.com to display answers to Questions if the IP address has been changed.

Still can't find your answer?

If you have read through the topics and solutions in the Knowledge Base and still can't find an answer to your question, you can send us a support request.

Where is the workbook file for my SVL lab?

How to get a printable workbook file for an SVL lab

How can I print out workbook files outside of SimUText?

Finding the downloaded workbook files on a Mac or PC

What if my computer does not recognize PDF files?

Check the file type association for ".pdf" files

What's the best way to work with my SimUText assignments?

PDF version of Six Simple Rules for SimUText Success

Could not submit a numerical answer

Submitting an numerical answer returns an 'improper characters' error.

Submitted answers do not appear in My Work window

Answers may not have been submitted, or the server may be slow.

Only the last submitted answer is saved

Instructors only see the last answer submitted.