Installing and Running the SimUText Application

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SimUText Support Home
	SimUText Student Portal
	SimUText Content and Questions
	Installing and Running the SimUText Application
		How do I upgrade between the Fall 2011 version and the new Winter 2012 version?
		SimUText System Requirements
		I need to install SimUText on a USB drive (Flash drive).
		Using Offline Mode
		ChemDraw plugin says it's expired when I launch the SimUText application
		I get a strange error message about a log file when I start SimUText
		I have installed SimUText but it will not start up
		I have installed SimUText but it will not connect to the Internet
		When I install SimUText on Windows, it gives me a Modify/Repair/Remove dialog. What do I do?
		I am connected to the Internet but I still cannot log in to SimUText.
		Norton Insight flagged SimUText as a "threat"
		Still can't find your answer?
		Windows installer says "Network error encountered" and won't install
		Windows Installer shows an error message about a corrupted .cab file and/or FDI error
		What's the best way to work with my SimUText assignments?
		Can't install on Windows Vista without administrator access
		Browser plugins not compatible with SimUText application
		Running the program on multiple computers
		Installer requires a Windows Service Pack to continue
		Uninstalling the SimUText application
		Mac OSX DMG file won't open
		Changing your SimUText password
	Known issues

Installing and Running the SimUText Application

Find answers here to questions about installation issues with the SimUText client application, once you have registered it on the Student Portal.

How do I upgrade between the Fall 2011 version and the new Winter 2012 version?

Uninstall the Fall 2011 (1.4.5) version of SimUText and then download the new version from simutext.com

SimUText System Requirements

What a computer must have in order to run SimUText

I need to install SimUText on a USB drive (Flash drive).

Downloading and installing SimUText on a removable storage device

Using Offline Mode

Refer to this topic for information on how to work with SimUText annotations and Questions feedback when you are not connected to the Internet.

ChemDraw plugin says it's expired when I launch the SimUText application

ChemDraw plugin error

I get a strange error message about a log file when I start SimUText

TestGen browser plugin warning

I have installed SimUText but it will not start up

Possible conflict with operating system or third-party network security software

I have installed SimUText but it will not connect to the Internet

Possible conflict with personal firewall software

When I install SimUText on Windows, it gives me a Modify/Repair/Remove dialog. What do I do?

This installation dialog box is known to appear in Windows if you install the same version of SimUText twice in a row.

I am connected to the Internet but I still cannot log in to SimUText.

In rare circumstances, your computer may attempt to point to an old IP (Internet Protocol) address for the simutext.com server, and therefore not connect properly.

Norton Insight flagged SimUText as a "threat"

The File Insight feature of Norton Internet Security and Norton 360 may not recognize the Windows version of the SimUText installer package as a certified application.

Still can't find your answer?

If you have read through the topics and solutions in the Knowledge Base and still can't find an answer to your question, you can send us a support request.

Windows installer says "Network error encountered" and won't install

The Windows MSI installer program file failed to download completely.

Windows Installer shows an error message about a corrupted .cab file and/or FDI error

The Windows MSI installer program failed to download completely.

What's the best way to work with my SimUText assignments?

PDF version of Six Simple Rules for SimUText Success

Can't install on Windows Vista without administrator access

Users of Windows Vista running under Standard accounts cannot install for their user only.

Browser plugins not compatible with SimUText application

Some specialized browser plugins are not compatible with the plugin environment of the SimUText application and must be disabled.

Running the program on multiple computers

There is no restriction on how many computers you may install the SimUText program

Installer requires a Windows Service Pack to continue

The Windows installer requires minimum Service Pack levels for XP (Current Service Packs for Vista and Windows 7 are also highly recommended.)

Uninstalling the SimUText application

How to remove the program on Windows and Mac OSX

Mac OSX DMG file won't open

OSX download fails or is incomplete

Changing your SimUText password

How to change the password associated with a simutext.com student account.