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Welcome to the Integrated Motion/AutomationSolutions Customer Center
This service is being offered to give you easy access to account and order information.
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BASIC
ACCESS (Repairs)
- Default
- Enter Repair Orders
- View Open Repair Orders & Repair Order History
- Order Repair Progress Status / Info
- Shipments / Notes
- Print / Export List of Orders
- Update Account & Contact Information
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ADVANCED ACCESS
- Access to any item below upon request
- Search Order History / Tracking Information
- Search Purchased Item History / Price
- View / Enter Standard Orders
- View Quotes
- View Invoices
- View Credit Memos
- View / Create Statements
- View / Make Payments
- Return Authorizations
- Support Cases and Interactive Message Handling
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Accessing the Customer Center
- EXISTING USER: (Click the Returning Customer link and enter your email address and password)
- EXISTING CUSTOMER but NEW USER: (Click HERE
to send a request for a password)
- NEW CUSTOMER & NEW USER: (Click the Register link and enter the required information)
When your order is submitted, there is no need to click the email, print, or fax links. Your order will automatically be directed to us for approval and follow up. We will contact you soon after when the order is approved with instructions to proceed if necessary.
For more detailed Instructions on entering a repair request, Click
Here
Certainly, if there are special circumstances regarding your repair, do not hesitate
to call our headquarters @ (336) 605-4650. If you have any questions or you are
having trouble using the Customer Center, please call or email Josh
Walters
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