|
|
Welcome to the iAutomation Customer Center
This service is being offered to give you easy access to account and order information.
We have recently merged our customer service locations to better support you. more detail
|
|
ACCESSING THE CUSTOMER CENTER
| EXISTING
USER: |
Click
Here to Log In (after logging in, you may have to click 'My
Account' to redirect to your account access page) |
| EXISTING
CUSTOMER but NEW USER: |
Click
Here to send a request for a account access |
| NEW CUSTOMER
& NEW USER: |
Click
Here to give us your information or call us at (800)662-6748 |
When your order is submitted,
there is no need to click the email, print, or fax links. Your order will automatically
be directed to us for approval and follow up. We will contact you soon after when
the order is approved with instructions to proceed if necessary.
For more detailed Instructions on entering a repair request, download the reference guide.
| BASIC ACCESS
(Repairs) - Default |
ADVANCED
ACCESS - Access to
services below upon request |
- Enter Repair Orders
- View Open Repair Orders & Repair Order History
- Order Repair Progress Status / Info
- Shipments / Notes
- Print / Export List of Orders
- Update Account & Contact Information
|
- Search Order History / Tracking Information
- Search Purchased Item History / Price
- View / Enter Standard Orders
- View Quotes
- View Invoices
- View Credit Memos
- View / Create Statements
- View / Make Payments
- Return Authorizations
- Support Cases and Interactive Message Handling
|
Certainly, if there are special circumstances regarding your repair, do not hesitate
to call our headquarters @ (800) 662-6748. If you have any questions or you are
having trouble using the Customer Center, please let us know and we will help you as soon as we get your message.
|
 |
|
|
|
